When results matter, operations teams turn to Charlie Gadd. As an Operations Executive, he has has consistently delivered results. Explore the cases below and hear what industry leaders are saying about Charlie. After exploring, please reach out and let’s start a conversation and explore your business’ upside potential.
United States Navy
- As Logistics Department Head for Naval Special Clearance Team One, managed the command’s financials, contracts, and equipment inventory of more than $60M. Improved the warehouse functions and developed new purchasing procedures to reduce costs and manage an intricate inventory for the command of 200+ Navy SEALs, Force Recon Marines, EOD techs, and sailors.
- Onboard the USS SEATTLE, led a team of 30 sailors during Operation Enduring Freedom as the Supply Officer overseeing >$500M in cargo and food items for delivery to ships in Persian Gulf during over 450 re-supply missions.
- Expertly managed the accounting of 40M gallons of fuel (using the top-sounding method) during 450 resupply missions in the ports of Sigonella, Fujairah, Bahrain, and Jebel Ali, as well as the resupply of naval ships in the Persian Gulf with a <1% error.
- Received the Naval Commendation Medal from the Commander of the 5th Fleet and Rear Admiral of the JFK Battle Group for outstanding service in resupply efforts during Operation Enduring Freedom.
United Airlines
- Managed P & L for >$330M for United’s Largest Business Office at O’hare.
- Leader for United’s company-wide project “Turn Metrics” (TM).
- Developed a manufacturing process the first time for aircraft turns with 50+ KPIs in “real-time” which led to United being the 2017 leader in “ontime” arrival performance for major airlines.
- Leader for United’s safety procedures and manuals along with partnership with the FAA for 30,000 unionized Airport Operations employees.
- Developed airport technology solutions to improve aircraft safety, pet handling, cargo delivery, and baggage transfer/tracking.
- Business Office leader during the United/Continental merger team for Airport Operations policies and procedures.
- Designed and implemented resource technology tools to improve forecasting. Items included visualization templates for by-hour scheduling to target and actual as well as detailed deep-dives into overtime reporting.
LSG SkyChefs
- Developed large scale solutions for operations teams across 33 locations that had revenue >$1.6B; the operations teams annual performance included preparing >100M meals for >1.5M flights.
- Developed large scale automation solutions for driver technology, visibility into food production, and TAKT time compliance for Inbounds.
- Developed robotic solutions in soda processing, food preparation, and supply chain delivery.
- Leader of Lean Production System, integrating Agile practices with Lean methodologies for 20+ Lean managers, delivering value with Quality Management Systems.
- Leader for the companies Project Management team to support numerous organizations and functions.
- Operational Supply Chain ownership for the entire company’s delivery and compliance to identify food cost waste and implement never before seen technology requirements for the company.
Transporation Security Administration
- Cross-functional Kaizen events with 20+ operations team members.
- First airline ever partnership to go to the TSA Headquarters to collaborate.
- Improved TSA checkpoint throughput at EWR airport.
- Completed the partnership for checkpoint redesign at the EWR airport.





